How to Change a Hawaiian Airlines Booking on the Departure Date?
Can not fly as scheduled on Hawaiian Airlines? You can change your flight timings to a later or earlier flight on the same day as the departure of your initial Hawaiian Airlines flights. The airline allows you to request a standby travel on the day of departure with some underlying conditions.
According to the same-day change flight policy of Hawaiian Airlines, you can only change a flight scheduled for the neighboring islands. Read below the details of this option and understand the eligibility criteria before you proceed with your requests.
What is Same-Day Standby on Hawaiian Airlines?
You had a meeting, and it’s canceled, which saved you 3-4 hours of time, and you wish to go back earlier than planned. Well, this option is for you, then. For eligible customers, Hawaiian Airlines offers a Same-Day Standby on flights to Neighbor Island. This way you can go back earlier than planned and have enough time to relax and rest.
Who Qualifies for the Same-day Standby?
If you want to qualify for this service for Neighbor Island flights, you must check your eligibility. Hawaiian Airlines only allows you to stand-by on the same day and change your schedule if you are:
- A Corporate customer
- Pualani Gold Members
- Pualani Platinum members.
Other than these, no other customer can request a same-day flight change on their flights from Hawaiian Airlines. But there are certain restrictions which you have to follow.
Rules & Restrictions for Same-Day Standby
Hawaiian Airlines can help you reach your destination earlier than planned, but you must follow some rules. Here are the details:
- Your flight should be booked and operated directly by Hawaiian Airlines.
- You did not check-in your baggage for the previous flight.
- The desired flight has at least 30 minutes to depart.
- You are not a regular traveler.
- Your flight is a domestic or Neighbor Island flight.
- Your itinerary does not have any international connection.
- You are looking for an earlier flight schedule than the current booking.
Follow these guidelines, and Hawaiian Airlines will allow you to travel as per your current plans without much trouble. Now, Let’s take a closer look at the steps below to request a same-day standby on your next flight.
How Do I Request a Same-Day Standby Option from Hawaiian Airlines?
If you are requesting a same-day standby to a neighbor island with Hawaiian Airlines, the process depends on whether you have a bag to check-in or not. So, to proceed with the same, you can check the different options below and choose your preferred steps accordingly.
Same-Day Standby Requests When Checking in a Bag
- Go to the airport lobby.
- Find a Hawaiian Airlines customer service desk.
- Talk to an agent about your requirements.
- Tell him the reason for an earlier Neighbor Island flight.
- Share the flight number.
- Tag your bag with the requested standby flight.
- The airline keeps your original flight reservation confirmed.
- Your name is added to the standby list for the new flight.
- If the list clears, you’ll see your name on the Flight Information Display.
- Head to the gate of your new standby flight.
Your bags will be checked in for the new flight and you can board it on time without any hassle after these steps. The desk agent will share you the boarding pass and other flight-related documents you need.
Same-Day Standby Requests Without Web Check-in.
- Go to the airport check-in desk.
- Check-in for the scheduled flight.
- Before that, find a customer service agent and share your concerns.
- Tell him the reason for an earlier Neighbor Island flight.
- Share the flight number.
- The airline keeps your original flight reservation confirmed.
- Your name is added to the standby list for the new flight.
- If the list clears, you’ll see your name on the Flight Information Display.
- Head to the gate of your new standby flight.
Remember that the airline can not accept or process your same-day standby requests at the departure gates. So, make sure to talk to a customer service representative at Hawaiian Airlines before security to address your requests.
Important Note: If you are checking in at the Honolulu International Airport, go through the security and notify an agent by Gate 56 about it.
Final Words
You can request a same-day standby change of flights as you need with Hawaiian Airlines by following the instructions above. But remember that there is no provision for same-day confirmed changes for locations other than domestic neighbor islands. So, remember to go through the instructions and follow the rules to have a new flight earlier than the scheduled Hawaiian Airlines booking.