Volaris Airlines Flight Cancellation: What You Need to Know

What is Volaris Airlines’ Policy on Flight Cancellations and Refunds?

Flight disruptions are normal, and so are changes in plans. Sometimes, we have to cancel a flight booking for the same reasons. If you have booked with Volaris and wish to cancel the booking due to your individual circumstances or anything caused by the airline, you must understand their cancellation policy.

Cancellations are not under our control at times, and therefore, the airline allows you to cancel flights for a full or partial refund in case of an unannounced trouble. You can check the further details below and request your flight cancellation from Volaris Airlines at your convenience.

How Can I Cancel My Flight With Volaris Airlines?

The simple way to cancel your flights is using their convenient self-service option available on the website. However, you can also try to call them through your region and ask a Volaris Airlines customer service executive to help you. Here is a further explanation of the different methods to cancel a Volaris Airlines flight booking:

Online Flight Cancellation Via Volaris.com

• Open the volaris(dot)com site.
• Enter their My Trips section.
• Provide your reservation code
• Enter your last name as in the ticket.
• Click “Go to My Reservation.”
• If you have an account, you can also log in.
• Click on the reservation you wish to cancel.
• Continue to follow screen prompts.
• Check the necessary details regarding cancellation.
• Confirm canceling your tickets.

Flight Cancellation via the Volaris Mobile App

• You can open the Volaris App on your device.
• Or, download it if you do not already have it.
• Login to your account and search “My trips.”
• Follow the screen instructions to cancel your tickets.

After these steps, whether you choose to cancel your booking via Volaris Airlines official website or mobile app, you will receive a confirmation email from the airline.

Offline Flight Cancellation via Customer Service

• Find the Volaris customer service number for your region.
• Give it a dial.
• Follow the automated voice menu.
• Choose to speak to a representative.
• Share your concerns.
• Tell him your necessary flight details and personal information.
• Ask him to cancel your flight.
• You can even ask him to explain the Volaris cancellation policy.
• Complete the cancellation and confirm.

Flight Cancellation Via Airport

• Visit your departure airport.
• Go to the Volaris Help Desk.
• Ask an agent to cancel your flight.

If you have a valid reason, and you have not obtained a boarding pass for the first segment of your flight, you can easily cancel it with Volaris Airlines. Just use any of the methods above and follow the simple steps to complete the process.

Where do I Call To Cancel my Volaris flight Immediately?

If you want to cancel a Volaris flight that you booked within the past 24 hours only, you can call the airline from your region directly. To make cancellations and refunds, you can contact Volaris Airlines customer service at the following phone numbers:

Mexico: 01 (55) 1102-8000

USA: 1 855 VOLARIS (8652747)

Guatemala: 502-2301-3939

Costa Rica: 506-4002-7462

El Salvador: 503-2504-5540

Nicaragua: 505-2251-2198

For more, you can check other regions’ phone numbers, or contact them directly on their general customer service phone line. The airline agents will assist you with all your queries and help you cancel a flight. Now, let’s help you understand the cancellation policy of Volaris to make the process above even more convenient.

What is Volaris Airlines Cancellation Policy on Flights?

If you wish to cancel your flights with Volaris Airlines, follow the detailed policy below and make sure you can get proper solutions from the airline. Here are the rules:

• You can cancel your domestic flight with Volaris Airlines within 24 hours of booking it and get a refund, but given the conditions:
  • It hasn’t been 24 hours since you purchased your tickets.
  • Your departure still has time.
  • You have not checked in through any means.
• Volaris won’t refund your flights canceled after checking in.
• For flights leaving in less than 24 hours, you can call the airline for cancellations up to 3 hours before the scheduled departure time.
• You can not cancel one leg of your round trip.
• The airline allows you to cancel the inbound flight after you have taken the outbound flight and the situation does not allow you to fly again. But you must call the airline for this purpose.
• Volaris Airlines does not allow you to cancel a flight booked with a third-party travel agency online.
• The refund is processed within 7 to 10 business days for credit card or cheque payments and up to 20 business days for cash bookings.

Canceling a Volaris Airlines Vacation Package

• You can not cancel only one option from your Volaris Airlines Vacation package, for example, only flight, car rental, or hotel. The airline will only let you cancel if you do it to the complete package and rebook with the required options again.
• The Vacation package refunds take time and may be refunded separately depending on the refund process of each service provider. You can call the respective provider at the airline’s contact numbers and inquire about the same.

If you don’t follow these terms and conditions, you will not be eligible for a Volaris Airlines refund after cancellation. The airline will apply the legal rules mentioned on their website in such cases and you can check them online.

Documents Necessary For Flight Cancellation with Volaris

• Reservation Code
• PNR
• Full name
• Registered email
• Copy of your official ID.
• A bank account detail to process the refund

Volaris Airlines 24 Hour Flight Cancellation Policy

As mentioned in the general rules for Volaris flight cancellation, if you cancel your flight within 24 hours of the booking, you can get a full refund. But conditions do apply. Here are the details:

• You can only cancel flights directly booked with Volaris.
• The departure of the flight should be at least 7 days apart from the time of booking.

If the above conditions apply and you cancel a domestic flight within this risk-free period of 24 hours after booking, you can get a refund. The airline will refund you in the original method of payment.

What if the flight departs within the next 24 hours of booking?

If your flight departs right within 24 hours of the booking, you can still cancel it, but you have to contact the Volaris flight cancellation department for it. You must do it up to 3 hours before the departure of the flight to process it smoothly. The airline has available phone numbers for different regions where you can call directly and cancel your booking.

Can I Cancel a Flight purchased with the Plus Fare Benefit?

Yes, you can cancel your flights purchased by paying Plus fare for the United States, Central America, South America, or Mexico. The airline will allow you to cancel & refund your ticket up to 24 hours before the first flight’s departure in your itinerary. The only condition is that you may have not documented your flight (check-in not done). You receive a refund in the form of an Electronic Credit usable for future purchases with the total cost of your ticket. Here are the conditions to redeem that credit:

• The Electronic Credit is valid for 90 days from the date of delivery, and you can not use it afterwards.
• You can only redeem this credit on the Volaris Airlines official website or mobile app.
• The Electronic Credit is redeemable for a new flight purchase one-way or round trip.
• You can also transfer the credit to another person.
• If you lose it or it is misused, you can not replace the credit.
• The Electronic credit is issued in the original payment currency which is MXN or USD.
• You can only use this credit once and the remainder (if any) is forfeited.

For more details on credits, refunds, or Volaris Airlines cancellation policy, contact the airline and understand the information provided by an expert agent.

Final Words

You can easily cancel your Volaris Airlines with the provided information. If you still feel confused or need help, contact Volaris customer service or check with us the details. Our team will guide you towards your flight cancellation and help you get refunds at ease.