How to Cancel United Airlines Flights & Refund Policy

United Airlines Cancellation Policy

User’s Guide To Cancel United Airlines Flights their Fare Rules

Planned air travel with United, but can not fly anymore? To cancel your travel plans, understand the United Airlines cancellation policy in detail. The airline allows you to cancel or terminate your itineraries if you can not fly on the expected schedule anymore.

There can be ample reasons for canceling a flight booking, and United airline’s user-friendly policy caters to all of them. So, it doesn’t matter if your ticket cancellation is voluntary or initiated by the airline; you can get proper options to manage your itinerary accordingly.

But, before you cancel your tickets, take a look below at the details on canceling flights and the United airline’s guidelines for all its passengers.

How Do I Cancel My United Airlines Booking?

Canceling flight tickets with United Airlines is simple. The airline allows you to cancel your flights online or offline, given that you adhere to the cancellation rules set for your ticket type. Here are the detailed instructions to cancel your bookings with United Airlines:

Steps for Online Flight Cancellation-

  • Login to the United Airlines official website (www.united.com).
  • Click on My Trips on the homepage.
  • Provide your Confirmation number and last name.
  • Tap the Search Button to locate the trip you wish to cancel.
  • Click on the Cancel Flight option.
  • Confirm the rules and regulations.
  • Review the cancellation fees.
  • Follow the screen prompts to proceed.
  • Recheck the charges
  • Click to Cancel your flight completely.

Steps for Offline Flight Cancellation-

Offline flight cancellations with United Airlines are possible in two ways- via phone or at the airport. Depending on the time left for your flight’s departure and your current situation, you can choose either one of them. Here are the details:

Phone Cancellations

  • Call United Airlines customer service number.
  • Connect to the voice menu and follow the prompts.
  • Choose to speak with a live person.
  • Explain your concern.
  • Share your mandatory trip details and personal details.
  • Confirm your cancellation reason.
  • Ask for your options.
  • Complete the cancellation process.

The airline will send you a confirmation to your email with the updated information on cancellation and may be a form to request refunds. You can follow up on the same by requesting a call-back from United Airlines,

Airport Cancellations

  • Visit a United Airlines Airport desk at your local airport.
  • Speak to an available desk agent.
  • Share your reasons and trip information.
  • Request ticket cancellation.
  • Confirm every little detail.
  • Complete the cancellation process.

What is United Airlines 24 Hours Cancellations Policy?

If you wish to cancel your United Airlines flights free of charge, you can do so within this 24-hour cancellation policy. As per this rule,

  1. You can cancel any United airlines fare within 24 hours of the booking time, even Basic Economy tickets.
  2. You will get a full refund to your original form of payment without a hassle.

However, to get these benefits, first, you must cancel a flight under the 24-hours risk free period after booking tickets. In addition to this, the departure of your flight should be at least a week apart from the booking date,

Given that you follow the criteria for cancellation within 24 hours of the booking, the airline will refund you in full without any charges.0

Can I Request Cancellation within 24 hours of the departure?

According to United Airlines cancellation policy and fare rules, you should be more careful when you cancel tickets within 24 hours of the flight’s departure. The reason behind it is:

  • You only have a full refund guarantee under the risk-free period.
  • One day or 24 hours before departure is the time you check-in for your flights, and if you obtain documents, you may not be able to cancel your flights.
  • The airline charges a huge sum of money as a cancellation fee after the risk-free period is finished.
  • The applicable fee varies depending on your ticket type and the time remaining in departure.

As long as you cancel before the flight leaves, you still have the chance for a refund, or travel credit.

Note: Getting refunds on Refundable tickets is easy as they allow you to get one. But Non-refundable tickets are not refundable at all in any case. The airline may offer you travel credits for nonrefundable tickets, but it depends.

What Are United Airlines Rules After the Risk Free Period?

After the 24 hours risk-free period, United Airlines’ applies its general cancellation policy to every customer canceling the tickets. You need to pay a cancellation fee based on your ticket type if you fail to cancel flights within the risk-free period.

Also, remember that there are certain conditions that attach to the United Airlines cancellation after 24 hours of booking a flight. Here are the fare rules regarding this situation:

  • You can not cancel a Basic Economy after 24 hours of the booking time.
  • There is no flexibility for nonrefundable tickets, which means you won’t receive a cash refund if you cancel after 24 hours.
  • However, United often provides customers with nonrefundable tickets a future travel credit after deducting the cancellation fee from their fare.
  • But with a refundable ticket, you get a refund directly to the original payment form.
  • The refundable tickets can be subject to fees for canceling after a risk-free period. Check your fare type and rules for details.

Can I Cancel United Airlines Tickets Bought with Award Miles?

Yes, you can. By choosing “Cancel Flight” you can cancel your award ticket with United Airlines and get miles redeposit to your account. The airline may charge you a redeposit fee to give those miles back to you. You can choose to use the redeposit miles for a trip in the near future.

What If I Have a Money+Miles Ticket?

If you purchased a ticket with Money+Miles, the fare rules associated with your selected fare will apply. So, whether you wish to change or cancel a ticket check if your award fare type allows cancellation or not. If it does, you can follow the fare rules attached to it.

What are United Airlines Cancellation Rules for Unplanned Events?

You can ask United Airlines for a refund to your original form of payment in case of an unplanned event due to which you can not fly within one year of the ticket purchase. Here are some of the unplanned events considered by United:

  1. Death of a traveler, a companion of his, or immediate family member.
  2. If one or more travelers are on jury duty on the scheduled date.
  3. Certain serious illnesses.
  4. Traveling due to military orders or a family of military members whose flights need to be canceled due to the same order.

If you are not able to travel due to any of the above reasons, you can cancel your flights and request a refund. However, United Airlines will require supporting documentation to issue them to you.

Final Words

With the above information on United Airlines cancellation policy, you can easily cancel and refund your tickets with the airline. For more details on the process or rules, call a United Airlines customer service executive on their official phone number and get help.

Frequently Asked Questions

Can I cancel my United flight without penalty?

Yes, you can cancel your United Airlines flight without a penalty. If you cancel your flights within 24 hours of the booking time, and there’s still a week or more left in the flight’s departure, you won’t have to pay any fees. Besides, the airline will refund you the whole ticket amount to your original payment method.

Does United Airlines allow cancellation?

Yes, you can cancel any United Airlines refundable or non-refundable booking and get a full or partial refund from the airline. For each fare, there are different rules that apply to the cancellation. So, check the fare terms and policies before actually canceling your tickets.

Can I change my flight date with United Airlines?

Yes, United Airlines usually allows flight date changes, but fees and availability might vary based on your ticket type. If your re-travel time is not decided, you can cancel your flights first and rebook later.

Can I get a refund if I cancel my United flight after the 24-hour window?

Refund eligibility after the 24-hour window depends on the fare rules associated with your ticket. Some tickets might be non-refundable, while others might offer a partial refund or travel credit.

What should I do if my United flight is delayed or canceled?

If your flight is delayed or canceled, United Airlines will typically provide rebooking options or offer compensation, depending on the circumstances. You should contact their customer service for assistance.
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