What is Alaska Airlines flight change & cancellation policy?

Everything You Need to Know About Alaska Airlines Cancellation Policy

Did you book an Alaska Airlines flight and now wish to cancel it? The airline offers customers a convenient way to cancel flights and get a refund. However, before you process flight cancellations with Alaska Airlines, you should understand its policy and fare rules in detail. Alaska Airlines may charge you a small fee to cancel flights a few hours before departure. However, there are options to cancel tickets absolutely free of cost and get a full refund as well. To understand the scenarios and situations for cancellation and getting refunds, check the detailed information below!

What is the Process to Cancel an Alaska Airlines Booking?

There are many ways to cancel a flight booking on Alaska Airlines, but the best approach it to do it yourself. You can go to their official website or access their mobile application on your device and request a cancellation online. Here are the detailed steps to cancel tickets online:

Online Flight Cancellation Process

Open the Alaska Airlines official website (www.alaskaair.com) or download their mobile app.
Find and open their “Manage Trip” page.
Enter your last name and the e-ticket number or confirmation code.
Click to continue.
Find and Select the itinerary you wish to cancel.
Click on the Cancel flight option.
Agree to the terms and conditions.
Confirm the process by following on-screen prompts.
Pay the charges, if applicable.
Complete cancellation.

After this process, you will receive a confirmation email on your registered contact and you can use it to request your refunds from the airline as per your eligibility.

Can I Cancel Alaska Airlines Flights Through Customer Service?

Yes. You can call Alaska Airlines directly and follow the instructions to request ticket cancellations. Here are the detailed steps:

Call the Alaska Airlines customer service number.
Follow the IVR menu to choose a language.
Select the number associated with cancellations.
Wait to speak to a dedicated representative.
Explain your concern.
Provide him with your flight information.
Give a valid reason for cancellation.
He will assist you with the process.
The agent will confirm cancellation on the call.
Check your email for the cancellation ID.

P.S. Use the link received in the cancellation email to request a refund from Alaska Airlines later.

If you want help from a real person to cancel your Alaska Airlines flight schedules and obtain refunds, take a look at the next section.

How Do I Cancel My Trips At The Airport?

Go to the airport desk of Alaska Airlines.
Explain your concern.
Provide him with your flight information.
Give a valid reason for cancellation.
He will assist you with the process.
The agent will confirm the cancellation.
You can immediately ask for a refund.
The agent will put in a request.
Based on your eligibility, you will get the ticket refund.

There is a cancellation fee varying based on your fare type, and you can check your eligibility criteria before making the request. Call Alaska Airlines or ask the airport agent about the details before you confirm termination of your itinerary.

Does Alaska Airlines Allow you to Cancel a Flight for a Full Refund?

Yes, it does. Alaska Airlines permits customers to cancel their flights and receive a full refund, but conditions apply.

You may have a refundable ticket, and you must cancel it before departure.
Or, you should cancel under the Alaska Airlines 24-hour cancellation rule.

Refundable tickets are flexible, so you can cancel them anytime. To understand the 24-hour rule, you can read the section below.

Alaska Airlines 24-Hour Cancellation Policy

Customers can change or cancel their flights within 24 hours of the purchase and get a full refund under this policy. The airline gives you a 24-hour risk-free period (buffer) after booking to request cancellation of tickets, and it helps you:

Get a full refund
The amount is credited to your original payment form or given in the wallet.

Important Information about the 24-Hour Rule:

Alaska Airlines only refunds the cost of unused tickets.
If you have purchased a ticket within 24 hours of departure, standard cancellation rules apply.
Saver Fares are also eligible for cancellation and refund under this rule.
It may take up to seven business days for the refund amount to be reflected in your account.
If you have non-refundable tickets, the refund will immediately transfer to your account wallet.

Alaska Airlines Flight Cancellation Policy 2024

If you want to cancel a flight booked to travel this year, you can do so under the following Alaska Airlines flight cancellation policy:

The Peace of Mind Waiver applies to Alaska Airlines Main Cabin and above tickets, and there is no charge for canceling those tickets.
The waiver, however, only applies to certain tickets with a 13-digit number beginning with 027 (Alaska Airlines’ code).
You must cancel flights before the scheduled departure to be eligible for cancellation.
Nonrefundable tickets can not be canceled after the 24-hour risk-free period for a refund to the original payment form. However, you can get an e-credit for the remaining balance after the cancellation fee is charged over the booking amount.
Any saver fares bought on or after 19 July 2023 will offer a 50% e-credit if canceled at least 14 days before the departure date.
Tickets that do not have a number starting from 027 are probably from different airlines, so their policy for cancellation will apply instead.
Cash refunds take up to 20 business days to reflect in your account, whereas credit card refunds take up to 7 business days.
Flights booked through a travel agent can be canceled only through their official channels.
Even if your ticket is not eligible for refunds, you may still cancel it to clear the service requests to help airlines make seats available for other standby requests.

Remember that the 50% credit will be issued for Alaska Airlines saver fares when you cancel them after 24 hours of the booking, and there is still a minimum of 14 days remaining until departure.

How do I know my eligibility for an Alaska Airlines refund?

When you wish to cancel your Alaska Airlines flights and expect a refund, you must consider the following eligibility criteria for your reservation:

It should be a direct booking through Alaska Airlines official channels.
You may not ask to cancel saver fares after 24 hours of the booking time.
The ticket should not contain a government fare.
A wholly unused ticket should not be over one year away from the date of the original booking.
A partially used ticket should not be more than one year from outbound travel dates.
You may not try to cancel a group booking as it contains an extra charge and thus a partial refund.
A vacation package is also not eligible for a full refund.

If the above criteria are met, you can get a refund from Alaska Airlines or credit in case of nonrefutable tickets. Contact the dedicated team via the Alaska Airlines cancellation phone number to understand this more deeply.

Final Say

It’s easy to cancel flights with the right knowledge of Alaska Airlines cancellation policy and process. If you still need help canceling your Alaska Airlines tickets, we recommend you speak with an airline representative to get the desired help. If there is any confusion about the given process, connect with our Tripohlz team to clarify your doubts.