Travel plans are subject to changes and even cancellations. As Etihad Airways understands this, your booking cancellations when needed is a breeze. That’s why Etihad Cancellation policy ensures a smooth travel experience for you.
You might be charged a fee to change your booking. Always check the terms and conditions before canceling your flight reservations. The airline provides options for cancellations, refunds, and rebookings according to your ticket types and situations, including special circumstances.
Know the key aspects of the airline’s cancellation approach. Thereby you can handle your travel needs and any modifications or cancellations conveniently. Now, let’s dive into the details of Etihad’s cancellation to keep you well-prepared.
What is Etihad Cancellation Policy?
Before canceling your booking with this Airways, make sure you understand its rules. So, for your reference, the Etihad Airways cancellation policy highlights are mentioned below –
- Canceling your reservation is not allowed if the flight’s departure is in less than four hours.
- You might have to pay no-show fees for cancellations within four hours.
- Cancellations and refunds cannot be reversed.
For any further details regarding flight cancellations and associated rules on Etihad Airways, you can dial +1 (0) 877 690 0767. A dedicated executive of the airline will assist you.
Does Etihad Have a 24-hour Cancellation Policy?
Yes, Etihad allows you a 24-hour cancellation for all bookings made directly with Etihad Airways.
For US itineraries with Etihad, booked at least 7 days before departure, you can get a refund within 24 hours of booking without a fee.
To know details, get in touch with the airline’s customer service team. Alternatively, you can call +1-888-985-0043 where experts will guide you.
How to Cancel an Etihad Flight Booking?
With Etihad, you can cancel your flight easily. Choose from online or offline methods as per your convenience. Here’s how –
Online
- Open the Etihad Airways website.
- Go to the “Manage Your Booking” section.
- Enter your –
- Booking reference or ticket number
- Last name
- Click “Find My Booking”.
- Proceed as per the on-screen prompts.
- Cancel your booking.
- Pay cancellation charges as /if required.
Offline
Alternatively, you can get in touch with the airline’s customer service team to cancel your reservation.
- Call +971 600 555 666 (Abu Dhabi) or +19143038393 (the USA).
- Follow the IVR prompts.
- Get connected with a live agent.
- Request a booking cancellation.
- Share your details required.
- Pay cancellation fees as needed.
You can also visit the airline’s office near you.
Please note
When it comes to Etihad Airways flight reschedule fee, know that –
- A $30 non-refundable fee applies to all new bookings, ticket changes, and refunds.
- This includes tickets for kids and infants.
What is Etihad Refund Policy?
When you cancel your tickets and request a refund, knowing the rules helps. So, the major points of Etihad refund policy are mentioned here. Take a look –
- Before booking, check if your fare offers free refunds.
- Request refunds up to four hours before departure to avoid no-show fees.
- The fastest method of requesting a refund is to visit etihad.com/manage.
- Give up to 45 business days to get a refund before following up.
- Your fare type and any part of the journey flown determine your refund amount. Fees may apply.
- Conditions for tickets –
- Ticket must be unused and refundable (with or without fees).
- Issued over five days ago
- Purchased with a single credit card.
- If you have booked your trip with an agent, contact them for a refund.
These rules will help you when you have to cancel your flight. Know your refund eligibility, learn to request a refund, or get advice about making a claim.
How long does it take for Etihad to refund?
Refunds will be credited to your original payment method. For credit or debit cards, expect your refund within 21 days. Other payment methods may take up to 45 business days.
If you haven’t received your refund within 45 business days, contact your bank first. If there’s still an issue, or if the card used has expired, get in touch with the airline.
What Happens if Etihad Cancels My Flight?
There are instances, when Etihad has to cancel your flight. And when you learn that your upcoming flight is canceled, you have several issues and concerns. Understanding this, the airline tries to keep you covered. Take look –
- If Etihad cancels your flight –
- You will get an email with the options available.
- The airline will send you a notification in Manage Your Booking and through the app.
Also, make sure to provide your current email ID to the airline.
Rebooking Criteria
- Departure time is earlier by 30 minutes or more
- Arrival is delayed by over an hour
- The changes made you miss a connecting flight
- The aircraft change results in your rebooking to a lower cabin
Options Provided
- Accept the flight change
- Check the available alternative flights
- Raise a refund request (subject to conditions)
Selecting a New Flight
- If the new flight timings don’t suit you.
- You select an alternative flight within 7 days before or after the original date of departure.
- Rebook within 60 days of the notification, in another case, the fare rules will be applicable.
For more information, connect with the airline’s customer service team. You can alternatively call +1-888-985-0043 and get help from the experts.
Does Etihad Compensate for Cancelled Flights?
Yes, with Etihad you get a cancelled flight compensation easily. Flight cancellations can disrupt your travel plans, so check if you are eligible for Etihad Airways compensation.
Compensation
Under UK and EU regulations, Etihad Airways must pay up to €600 per person for flights canceled within 14 days of departure.
Exceptions
No compensation is given if cancellations are due to external factors like bad weather, airport incidents, or air traffic control strikes.
Please note
Contact the airline for any updates on compensation charges and other related information.
In Conclusion
Simply put, the Etihad cancellation policy is designed with customer convenience in mind, offering flexibility and ease when travel plans change. By understanding the specific terms of your ticket type, you can make informed decisions. This helps you save on cancellation fees.
The cancellation approach also covers you in special circumstances, ensuring support when unexpected situations arise. With clear guidelines and a customer-friendly approach, Etihad ensures that even cancellations keep your experience stress-free.